Helping families get the support they need to care for their loved ones at home.

1) If you are currently enrolled in the ARCH Program and you are registered for online submission please click here: ARCH FAMILY LOGIN


2) If you are currently enrolled in the ARCH Program and want to REQUEST online access please click here: Request Access


3) If you want to request NEW Enrollment to the ARCH Program, please click here: Contact Us

4) If you are currently enrolled in the ARCH Program please complete the required Annual Survey for the new fiscal year (July 1, 2018 through June 30, 2019).

Complete the Annual Survey

 Help in the Home

For more information on the online community, click on the flyer link below.

ARCH Family Online Community Flyer

What Does This Mean for Our New and Existing ARCH Families?

ARCH Families will now have access to our new, improved and easy-to-use online tool!

  • You must have valid, working email address to access the online community;
  • You can access the community site through your mobile devices including smart phone, tablets or iPads;
  • Submit utilization reports for reimbursement via computer and through mobile devices;
  • Update your personal information in a real time on a secured, encrypted site.
  1. All new and current families with email addresses will receive an email link on July 17 to register;
  2. Your email address will also be your user name;
  3. You will choose your own password for the portal.

In-Home Residential Support (Respite)

If you are a family member caring for a child or adult with an intellectual or developmental disability, St. Louis Arc’s ARCH program (Assistance with Residential Care in the Home) can give you the extra support you need. ARCH, also referred to as “respite”, reimburses primary caregivers at a standard rate for short-term relief services they receive either in their own home, or in the home of a care provider.  The ARCH program is available only to families living in St. Louis County or St. Louis City at this time.

As a registered ARCH participant, you’ll qualify for a specified number of in home support hours annually—when you decide to use them is up to you. You can choose anyone whom you feel is qualified to be a care provider, as long as he or she does not live in your home, and is not a parent or stepparent of the person who needs care. In addition the provider must be 16 or older if providing services in St. Louis County and 18 or older if providing services in St. Louis City. If you do not already have someone to provide short-term care, registered families can log into the community and access our care provider listing to find potential caregivers in your area.

For new families:

To apply for ARCH Services, you must meet the following guidelines:

  • You must be the primary caregiver for a person with a diagnosed intellectual or developmental disability who lives in his or her natural home.
  • Documentation of diagnosis will be required.
  • The person’s natural home must be located in St. Louis County or St. Louis City.



For ARCH program related questions or for additional information, please send an email to